Security
We take care of people's personal details.
A lead is someone's personal information. pingtype is built to protect it from the form to the payment.
Built into the product
A separate space for each client
Every client has their own login, web address and data.
Bad leads are stopped early
Rules turn away fake, duplicate and blocked leads before they reach a buyer.
A record of who agreed
You can look up any person and see what they sent, and who asked not to be contacted.
Your data stays yours
Save any table as a spreadsheet whenever you need it.
Who can get in
Sign-in supports two-factor authentication, and each workspace has a team page. Every change is recorded in an audit log that shows who changed what, and what it was before. API tokens can be read-only or read-and-write, and AI assistants work under a named account. Both can be revoked at any time.
Your data
Each client space is separate, with its own users, data and settings. Workspaces can request a data export and a full workspace erasure. Clicks that never became a lead are kept for 90 days, and detailed hourly reports for 90 days. Partial form submissions are kept for 30 days by default.
Backups
Backups are taken daily and kept for 30 days, then monthly and kept for 12 months. A workspace can request a restore.
Watching the system
The system shows its queue, buyer response times and failed sends as they happen, and sends alerts to the places you choose.
Report a problem
If you think you have found a security problem, .